On the plus side, Cloud Phone does use advanced encryption to secure data when it’s at rest.
The first point of its security strategy is “company-wide best practices training.” We’d like to see a little more information about exactly who has access to what data. A close look at its privacy policy reveals some concerning information. Security and ReliabilityĬloud Phone provides very little information about its security practices. There’s also a neat pause/resume recording feature that can be used if a customer has to share sensitive or private information that should not be recorded. You can save all recordings for later reference.
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With Cloud Phone, you can set up automatic or manual call recording. This will convert all messages to a text format, enabling you to scan them quickly when you get a chance. You can configure your voicemail greeting and, if required, set up voicemail transcription. Voicemail TranscriptionĪll voicemails are recorded and stored for later access. This is a useful tool if you can’t always answer the phone, as it enables you to take down a client’s information in a streamlined, hassle-free manner.
With Cloud Phone’s call-to-text feature, customers can switch from voice to text by pressing a number on their phone’s keypad. With the automated text tools, you can also enable an auto-responder to respond to customer messages until you have a chance to deal with them manually, and you can enable customers to contact you directly via text. These include an automated receptionist, which can be configured to answer calls and direct them to the correct department or team member. AutomationĬloud Phone’s automation tools are one thing that set it aside from the competition. The call-routing tools enable you to connect a call to a different team member with the click of a button, and the unlimited extensions that are supported means that every team member can have their own unique number. Conference calling with up to 5 participants is supported, enabling you to conduct effective team meetings. Collaboration and team managementĬloud Phone boasts a number of team-management tools. Video conferencing is notably absent, but the text automation tools stand out as quite unique. Voxox Cloud Phone doesn’t provide a large amount of information about its features until you’ve created an account, but you can rest assured that it includes the basic call-management tools.
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It’s not a free trial, but you can take advantage of it to test the software risk-free.Ĭompared to the alternatives, Voxox Cloud Phone is an affordable option if you’re looking for a simple business solution. There’s a 30-day money-back guarantee, which enables you to ask for a refund if you’re not satisfied with Cloud Phone’s service. International calling is also available, but you may have to pay an extra fee for some countries. You can sign up for $24 per month, and you will get a single number, access for 2 users, and 2 automated assistants.Įxtra users, automated assistants, and numbers can be added for $5 each per month. CloudPhone Visit Site Voxox Cloud Phone Pricing & Plans - How much does Cloud Phone cost?Ĭloud Phone has a very simple price structure, with a single plan and a small number of basic add-ons.
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